We are clearing the way for new opportunities.

Use them with Paycoach.

Paycoach coaches you in the payment process of your open invoice. It is important for us to communicate with you openly, respectfully and fairly at all times and to find a viable and good solution together with you.

You received a letter?

You have received a reminder or a debt collection threat and now have questions about it? Contact us and let’s look at it together.

You want to pay your open invoice?

You can easily and quickly transfer your outstanding payment directly to us. Please use the payment slip enclosed with our letter.

You don’t have the payment slip at hand? Here you can find our bank account details.

You don’t have the money at the moment to pay the invoice all at once?

In this case, we offer you payment by instalments. Get in touch with us.

You have already paid your open invoice?

Please send us a copy of your payment confirmation contact@paycoach.ch. We will clarify the matter for you and then get back to you.

Contact us here and now. We are happy to help.

Benefit from our restructuring consulting

Looking debt-free and carefree into the future - within a reasonable period of time

You finally want to clear up all your debts and have a regular income again.

Take advantage of the opportunity to work with one of our proven experts to analyse your debt situation, draw up a budget and a restructuring plan in order to get your debts under control in the long term.

We are also happy to support you in communicating with your creditors.

Contact

Budget counselling for young people

Du willst da raus.

Wir coachen Dich.

Do you find it difficult to manage your finances?

Contact us or make directly an appointment with us! We are happy to share our experience and show you ways to manage your money better.

Contact

Looking for an app for your budget planning?

The Fabit budget app is free and independent. Download the app now.

How we work and what is important to us

There are always questions and ambiguities surrounding the topic of invoices. It is important to Paycoach to clarify these issues and to find a good and sustainable solution with you. In doing so, we ensure respectful, understandable and open communication at all times.

As a member of the Debt Collection Association “Inkasso Suisse”, we follow their Code of Conduct for fair and transparent communication and work processes, but not only that. For us, this is the minimum requirement, which we are constantly developing. We safeguard your interests at all times so that you not only get a good solution for the specific case, but also offer additional added value.

Further questions & answers

When you receive a letter, you sometimes have many questions. We have answered the most frequently asked questions for you here. If you have any questions about your specific debt collection case, please contact us directly.

So far, our client from whom you have purchased goods or services has not been able to record a receipt of payment. This can have different reasons. Paycoach is tasked with clarifying the issues with you and finding solutions.

As soon as we are commissioned to collect the invoice, we are the sole contact for all questions relating to your outstanding invoice. If you pay directly to the company from which you purchased the goods or services, there is a risk that the payment cannot be correctly allocated and the collection measures will continue.

Your satisfaction is important to us. Please let us know if something did not go well with your case processing. This is the only way we can continuously improve and find a constructive solution together with you.

If you were not satisfied with the handling of your case and you think we have violated the Code of Conduct of the Debt Collection Association “Inkasso Suisse”, you can also address your complaint using the official form of the Debt Collection Association.

On the Code of Conduct of the Debt Collection Association

To the form of the Debt Collection Association

Then you can use the bank account details below. Please be sure to quote the reference number so that we can allocate your payment.

Our bank account details

IBAN CH29 0900 0000 3159 2901 2
BIC/SWIFT: POFICHBEXXX

If we have your current contact details, we can find a solution with you more quickly. Please provide us with your current contact details via the contact form. You will find the contact form at the bottom of this page.

Contact us.

Our employees are there for you
Mon-Fri 08:00am – 12:00pm, 01:00pm – 05:00pm

If you have a question about your specific debt collection case or would like advice on restructuring, please contact us by e-mail, contact form or via our hotline. Or make an appointment with one of our staff.

Contact form

    Old address
    Old address
    If you send us enquiries via the contact form, your details from the enquiry form, including the contact details provided by you there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent. You can find more information about data protection in our data protection declaration.
    * - Required field